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What Is the Booster XT Phone Number, and Which Desk Answers? A Contact Guide
Written by Boosterxts Editorial Desk · Medically reviewed by Dr. Sevann Helo, MD, Physician
Reviewed and published · 7 min read
When something goes wrong with an order, the first problem is knowing who to call. There are two desks with two jobs, and writing to the wrong one costs a day. This page sorts out which is which.
The Booster XT phone number is +1 (302) 200-3480, and it reaches the order desk. The email for orders, tracking, changes and refunds is [email protected]. The website desk, [email protected], handles pages and press by email only, Monday to Friday, 9:00am to 5:00pm ET, and cannot see orders.
Key facts
- Order desk: [email protected] and +1 (302) 200-3480, for orders, payment questions, tracking, address changes, cancellations and refunds.
- Website desk: [email protected], Mon to Fri, 9:00am to 5:00pm ET. Email only, and it cannot see orders.
- Office: 1745 Broadway, Floor 17, New York, NY 10019, USA. A correspondence address, not a shop.
- Returns: 1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA.
- Have ready: your order ID, which is in the confirmation email.
- Medical questions: neither desk is staffed by clinicians. Ask a doctor or pharmacist.
Who do you call or write to about a Booster XT question?
Think of it as two desks and one rule. Anything about a purchase goes to the order desk. Anything about the website itself goes to the website desk.
| Your question | Desk | Have ready |
|---|---|---|
| Where is my parcel? | Order desk | Order ID and order date |
| I want a refund | Order desk | Order ID, and write before day 60 |
| I was charged twice | Order desk | Order ID and the last four card digits |
| I need to change my address | Order desk | Order ID and the new address |
| My lot code looks different | Order desk | Order ID and a photograph of the base |
| A page on the site is wrong | Website desk | The page, the sentence and the error |
| A privacy or press question | Website desk | What you need and by when |
What does the website desk do, and what does it not?
It handles typos, corrections, factual errors, privacy questions and press requests. It runs Monday to Friday, 9:00am to 5:00pm ET, and aims to reply within one business day.
It has no view of any order. If you write to it about a parcel, the message only gets forwarded, and it arrives behind everything the order desk already holds. That costs you a day.
There is no phone number for the website desk. The number printed on this site reaches the order desk. There is also no live chat and no chatbot on the site.
Where do returns go, and where do they not?
Returns have their own address: 1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA. The office address on Broadway is for correspondence, and it is not where bottles should be sent.
Before you post anything, contact the order desk first. The 60-day window is counted from the date of purchase, and the request has to reach the desk inside it. Then pack the bottles with a note holding your full name, the email on the order and the order ID, and use a tracked service.
How do you write a message that gets a quick answer?
Four habits save days.
- Put the order ID in the first line. It is the key to every record, and without it the desk has to search by name and date.
- Say what you want to happen. A refund, a reshipment, an address change or an answer.
- Give the dates. When you ordered, when it arrived and when the problem began.
- Add photographs for anything physical. A broken seal or an unreadable lot code needs a picture, taken before anything is thrown away.
Send the message once, to the right desk. Copying both desks does not speed things up.
Can you change or cancel a Booster XT order?
The order desk handles changes and cancellations. Write or call with your order ID as soon as you notice a problem. A cancellation deadline is not published in the material this site holds, so do not wait.
There is also nothing recurring to cancel. The payment is a single charge, with no subscription, no rebill and no auto-ship. If a second charge ever appears, contact the order desk with your order ID straight away.
What can neither desk answer?
Medical questions. Nobody at either desk is a clinician. A question about how the capsule might interact with your prescriptions should go to a doctor or pharmacist who can see what you take.
Bring the bottle with you, so they can read the panel. Velvet bean is a natural source of levodopa, and that is the one fact a prescriber will want first.
Both desks work in English. If email is hard for you, call the order desk and say so, and the desk will work through it by phone.
How can you tell the number you found is the right one?
Compare it with the number printed on this site. It appears in the top bar and the footer of every page: +1 (302) 200-3480. The order email is [email protected].
Be careful with numbers or emails shown on other websites that use this brand. A bottle bought from another seller cannot be matched to a lot by this desk, and it is not covered by the 60-day guarantee described here.
Which sources does this page use?
Only sources named on this website are used. Each is linked once here.
Health note. Booster XT is a dietary supplement. It is not a drug, it is not FDA approved, and no dietary supplement is. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. This page is general information, not medical advice. Please ask a doctor or pharmacist about your own situation.
Frequently asked questions
What is the Booster XT phone number?
+1 (302) 200-3480. It reaches the order desk, which handles orders, payment questions, tracking, address changes, cancellations and refunds.
What email do I use for an order or refund?
[email protected]. Put the order ID in the first line of the message.
Is there a phone number for the website desk?
No. The website desk, [email protected], works by email only, Monday to Friday, 9:00am to 5:00pm ET. It cannot see orders.
Where do I send a return?
To 1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA, after you have contacted the order desk. Do not send returns to the office address.
How fast will I get a reply?
The website desk aims to reply within one business day. A reply time for the order desk is not published, and the phone is the quickest route when a date is close.
Can I ask a medical question?
Neither desk can answer one, because nobody there is a clinician. Ask a doctor or pharmacist, and bring the bottle.
Our view
The contact set-up is simple once you know it. One number and one email for anything about an order. One email, with limited hours, for anything about the website.
Keep your order email, because the order ID in it is what every desk will ask for. If a refund date is near, phone the order desk and then follow up in writing.
Last updated . Written by the Boosterxts Editorial Desk. Medically reviewed by Dr. Sevann Helo, MD, Physician.