Booster XT Official Website › Contact
Contact The Booster XT Desks
Two desks, two jobs, and one rule that saves a day: the website desk cannot see orders, so anything about a parcel or a refund has to go to the order desk.
For an order, tracking, a change or a refund, email [email protected] or call +1 (302) 200-3480 with your order ID. For the pages, a typo, a correction, privacy or press, email [email protected], Mon–Fri 9:00am–5:00pm ET. Office: 1745 Broadway, Floor 17, New York, NY 10019, USA. Returns go to a separate address in New York, listed below.
The two Booster XT desks, and what each one can do
The Booster XT order desk
Email: [email protected]
Telephone: +1 (302) 200-3480
Orders, payment questions, tracking, address changes, cancellations and refunds. Always lead with your order ID: it is in the confirmation email and it is what turns a two-day exchange into a two-minute one.
The Booster XT website desk
Email: [email protected]
Hours: Mon–Fri 9:00am–5:00pm ET
The pages themselves: typos, corrections, factual errors, privacy questions and press. This desk has no view of any order at all, and writing to it about a parcel only adds a day before it is forwarded.
Where Boosterxts is, and where Booster XT returns go
Two different addresses doing two different jobs. Sending a return to the office is the most common avoidable delay in a refund.
Office
1745 Broadway, Floor 17, New York, NY 10019, USA
Correspondence address. Do not post returns here.
Returns
1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA
Post returns here, with your full name, the email address on the order and the order ID inside the parcel. Use a tracked service.
Contact the order desk before posting anything back. The sixty-day window is measured from the date of purchase and the request has to reach the desk inside it. A parcel that arrives on day sixty-four is fine if the first email landed on day fifty-eight. The guarantee page sets out the full sequence.
Who to write to about a Booster XT question
| Your question | Desk | Have ready |
|---|---|---|
| Where is my parcel? | Order support | Order ID, order date |
| I want a refund | Order support | Order ID, before day 60 |
| I was charged twice | Order support | Order ID, last four card digits |
| I need to change my address | Order support | Order ID, the new address |
| My lot code is different | Order support | Order ID, a photograph of the base |
| A page here is wrong | Website desk | The page, the sentence, what is wrong |
| A privacy question | Website desk | Nothing. There is no account to look up |
| Press or partnership | Website desk | What you need and by when |
| A medical question | Neither | Speak to a clinician. Bring the bottle |
The last row is not deflection. Nobody at either desk is a clinician, and an interaction question about a levodopa-bearing botanical deserves an answer from someone who can see your prescriptions. The interaction page is written so you can take it to that appointment.
Message the Booster XT order desk
This form does not send anything. It builds the message you should send, so that the first email already carries everything the desk needs.
Report a correction on this Booster XT website
Factual errors are the most useful thing anybody sends this desk. A correction changes the page and moves the review date.
Neither form transmits anything. This website is static, holds no database, sets no advertising cookie and runs no tracking pixel. Both forms compose text for you to send from your own email client, which is why they say so rather than showing a fake success message. The privacy policy covers the rest.
Questions about contacting Boosterxts
How fast is a reply?
The website desk runs Mon–Fri 9:00am–5:00pm ET and aims to reply within one business day. The order desk is the faster route for anything about an order, and the telephone is faster still when something is time-sensitive, such as a refund near day sixty.
I do not have my order ID.
Write in anyway with the email address you used, the approximate date and the last four digits of the card. It is slower without the ID and it is not hopeless. Search your inbox for the confirmation first: it is usually there under the order date.
Can I visit the office?
1745 Broadway, Floor 17, New York, NY 10019, USA is a correspondence address rather than a shop. There is no counter to buy from and no stock held there for collection. Returns go to the separate address listed above.
Is there a phone number for the website desk?
No. The website desk is email only, and the telephone number on this site reaches the order desk. We would rather print that plainly than list one number and route everything through it.
Can you answer a medical question?
No. Neither desk is staffed by clinicians. Take the interaction page and the bottle to a pharmacist or a doctor, who can see what else you take.
How to get a useful answer from the Booster XT desks first time
Four things in the first message. Every one of them removes a round trip, and a refund near day sixty has no round trips to spare.
- The order ID, in the first line. Not the subject line, not an attachment. It is in your confirmation email and it is the key to every record the desk holds. Without it the only route is a search on a name and an approximate date.
- What you want to happen. A refund, a reshipment, an address change, an answer. Messages that describe a situation without naming an outcome take an extra exchange to resolve, and the exchange is what costs the days.
- Dates. When you ordered, when it arrived, when the problem started. A timeline is what lets the desk check a window or a carrier scan without asking you for it.
- Photographs, if anything physical is wrong. A broken seal, a damaged bottle, an illegible lot code. Take them before anything is discarded, because a claim without evidence is a much slower claim.
One thing not to do. Do not send the same question to both desks at once. The website desk cannot see orders, so it can only forward, and a forwarded message arrives behind everything the order desk already had. Pick the right desk from the table above and write once.
Other ways to reach the Booster XT desks
The telephone number on this website reaches the order desk and is the right route when something is time-sensitive, such as a refund request approaching day sixty or a parcel that has been marked delivered and is not there. Email is better for anything that needs a record, and a record is worth having for any refund.
If email is difficult for you, call the order desk and say so, and the desk will work through it on the telephone instead. If you would rather write by post, the office address above accepts correspondence, although it is slow and it is not where returns go.
Both desks operate in English. There is no live chat on this website and no chatbot, which is deliberate: a static site with no database cannot honestly run either, and a widget that pretends to reach somebody would be worse than a printed email address that actually does.
Order Booster XT on the official website.
Two contactable desks, a named New York returns address, a telephone number that is answered, and sixty days from purchase to change your mind.
$294 — six bottles at $49 each
Order Booster XT On The Official WebsiteShips from the United States · 60-day money-back guarantee · one-time payment, no subscription · lot BXT-26/BD-8812